Privacy Policy

• Contact Data: name, email address, company, role, and any message you submit (for example, when you send a partner enquiry or contact request).
• Questionnaire / Lead Data: your answers to optional questions (e.g., trading experience, preferences, account size range) that help us understand what type of broker or content may be relevant. We do not ask you for passwords or payment card details.
• Technical Data: IP address, approximate location (based on IP), device and browser type, operating system, pages viewed, time and date of visits, and referring URLs. This is collected via cookies and similar technologies.
• Event & Attribution Data: interactions such as clicks on outbound links (for example, “Visit Broker” buttons) used for performance measurement, fraud prevention, and affiliate attribution.

• To operate and maintain the Site, including troubleshooting, securing, and optimizing performance.
• To respond to your enquiries and communicate with you about requests you make.
• To provide optional updates or marketing communications where you have opted in (you can unsubscribe at any time).
• To analyse aggregated usage patterns and improve our content, layout, and comparison features.
• To measure the performance of outbound links and affiliate campaigns, including which traffic sources and pages generate interest in certain brokers.
• To comply with applicable laws, regulation, and to enforce our Terms & Conditions.

From time to time, the Site may offer a short questionnaire (for example, to help identify which types of brokers or content may be more relevant to you).

• Your answers may be used to segment users into groups (e.g., beginner vs. experienced) and to tailor on-site messaging or email content if you have subscribed.
• If we introduce a feature that sends your details directly to a broker or partner based on your answers, we will clearly disclose this before you submit the form and give you the choice whether to proceed.

We recommend that you do not include sensitive financial or personal information in free-text fields.

We use cookies and similar technologies to:

• Remember certain preferences (for example, last visited pages or dismissing notices).
• Understand how visitors use the Site, which pages are popular, and where traffic comes from.
• Support affiliate attribution and campaign measurement.

Analytics tools (such as Google Analytics or similar) may process pseudonymous Technical Data to generate aggregated statistics. You can control cookies through your browser settings; disabling some cookies may affect the functionality or performance of the Site.

FXExact may receive compensation when you click certain outbound links or open an account with a broker via our referral links. This helps support the Site’s operation and content.

We do not control the privacy or security practices of third-party broker websites. When you visit a broker’s site, you are subject to that broker’s own privacy policy and terms. We encourage you to review those documents carefully before providing personal information or opening an account.

Compensation received does not change your rights under this Privacy Policy or any applicable data protection laws.

• Service Providers: We may share information with third-party vendors who help us operate the Site and related services (for example, hosting providers, analytics providers, email delivery services, security tools). These providers are only permitted to process information on our behalf and under appropriate confidentiality and security obligations.
• Legal & Compliance: We may disclose information where we believe it is necessary to comply with applicable law, regulation, legal process, or governmental request; to enforce our Terms; or to protect the rights, property, or safety of FXExact, our users, or others.
• Business Transfers: If FXExact or Fimmtek LLC is involved in a merger, acquisition, reorganisation, or sale of assets, information may be transferred as part of that transaction, subject to this Privacy Policy or a successor policy substantially similar to it.

We do not sell personal information in the traditional sense of selling contact lists to third parties for their independent marketing. Where laws such as the CCPA/CPRA treat certain types of sharing as a “sale” or “sharing”, you may have specific opt-out rights described below.

FXExact is accessed globally and operated by Fimmtek LLC using infrastructure that may be located in various countries. As a result, your information may be transferred to and processed in jurisdictions that may not have the same data protection laws as your home country.

Where required by law, we implement appropriate safeguards (such as standard contractual clauses) for international transfers of personal information.

We keep personal information only for as long as reasonably necessary for the purposes described in this Policy, unless a longer retention period is required or permitted by law (for example, for tax, accounting, or legal compliance).

• Enquiry and support communications may be stored for a period necessary to respond and to maintain appropriate records.
• Email subscription data is retained until you unsubscribe or your address repeatedly bounces.
• Aggregated and anonymised data (which no longer identifies you) may be retained for analytics and reporting.

Your rights will depend on your location and applicable law, but may include:

• Access: the right to request a copy of the personal information we hold about you.
• Correction: the right to request correction of inaccurate or incomplete information.
• Deletion: the right to request deletion of your personal information, subject to certain legal exceptions.
• Restriction or Objection: the right to request that we restrict certain processing or to object to processing, including for direct marketing.
• Portability (GDPR): the right to request that we provide certain information in a structured, commonly used, machine-readable format.

Residents of specific jurisdictions may have additional rights:

• EU/EEA & UK (GDPR/UK GDPR): You may have rights to lodge a complaint with your local data protection authority if you believe our processing violates applicable law.
• California (CCPA/CPRA): You may have rights to know/access, correct, and delete personal information, and to opt out of certain “sales” or “sharing” of personal information. We do not sell personal information as that term is commonly understood, but certain analytics and advertising relationships may be considered “sharing” under California law.
• Australia (Privacy Act): You may have rights to access and correct personal information we hold about you and to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

We may need to verify your identity before fulfilling certain requests.

If you opt in to receive updates, we may send occasional emails about new content or broker comparisons. You can unsubscribe at any time by clicking the link in the email or contacting us at privacy@fxexact.com.

We may still send you non-marketing communications related to existing enquiries or service notifications (for example, replies to your messages).

We use reasonable technical and organisational measures to protect personal information from accidental or unlawful destruction, loss, alteration, or unauthorised access. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

The Site contains links to third-party websites, including broker and partner sites. This Privacy Policy does not apply to those sites. Your use of third-party websites is subject to their own terms and privacy policies. We are not responsible for the privacy practices or content of third-party sites.

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. When we make changes, we will update the “Last updated” date at the top of this page. Your continued use of the Site after any changes indicates your acceptance of the updated Policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, please contact us at privacy@fxexact.com.